Contact
Last updated: October 29, 2026
ForgeKits is run by a small team, and a person reads every message. The quickest way to reach us is an Instagram DM.
Instagram DM
Best for everything: pre-sale questions, download help, refunds, licensing.
We reply within one working day, usually sooner.
Order problems
Include your order number from the Lemon Squeezy receipt email so we can find it quickly.
Can't find your download? Look up past orders at app.lemonsqueezy.com/my-orders with the email you paid with.
Before you message
- Where's my download? On the confirmation page after payment, and in the receipt email from Lemon Squeezy. Check your spam or promotions folder.
- Can I use this for clients? Yes. See the terms for what's covered.
- Refunds: see the refund policy.
Payments and receipts
Payments, invoices and tax are handled by Lemon Squeezy, our Merchant of Record. Lemon Squeezy is the name you'll see on your receipt and card statement.